Julie62 wrote on Tue Apr 25, 2023 10:38pm:
Hi,
Be careful using doyouspain, I used them in the past and when I collected the car, they took an amount for additional insurance without explaining what the amount was for, I assumed (stupidly) that it was a deposit which would be returned but it turned out to be for additional insurance which was...
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... not refundable. It may have been down to that staff member not explaining clearly, but if you use them, get them to explain what all the charges are for.
Good luck..
I had this problem with another company.
You do not need the hire company’s extra insurance. Buy an annual policy from Insurance4carhire.com for about £40 , and insist on not being sold more at the desk.
I write “ no extra insurance needed “ on the hire documents, and get my husband to take a photo of me holding them at the desk.