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PeteH wrote on Wed Mar 16, 2022 3:54pm:
At the moment I use Avatel for internet and uk tv. lately the reception is very patchy. anyone know of a supplier
Hi we use Olive.net they seem very good. We are in Duquesa.
AndyP wrote on Thu Mar 17, 2022 6:01pm:
Isn't using a vpn illegal as well?
OP... I am also with Avatel and overall I have rarely had a problem with them. That said, we are also experiencing patchy TV right now. I'm hoping it's temporary. I read the reviews at Trustpilot and, in fairness, they seem pretty awful and based on that alone I'd probably question using them but...
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... I can honestly say that my own experience with them has been totally different and they have always responded well to any query that I've had, not that I've had many reasons to contact them. I guess we all need to remember that mostly people leave reviews when they are dissatisfied rather than when they are happy so perhaps the reviews are a bit skewed. I haven't left them a review but if I did it would likely be a 5 star one. Let us know what you end up doing as it's nice to keep options open, especially if the current patchiness in TV quality doesn't improve soon :)
Have to say that we were always with Avatel for Wi-Fi and tv at Casares del sol and couldn’t fault it!! We have recently sold but I can only suggest that this might be a blip. Have you tried to contact them?
PeteH wrote on Wed Mar 16, 2022 3:54pm:
At the moment I use Avatel for internet and uk tv. lately the reception is very patchy. anyone know of a supplier
Hi Pete, You certainly started a discussion here. Meantime I am sitting in front of TV watching BBC, ITV Sky on my Orbit system (smile).
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Posted: Wed Mar 23, 2022 2:21pm
When you say reception is patchy, I believe Avatel TV comes over Avatel's fibre connection, most likely the source is the issue.
Maybe the fibre speed isn't what it should be, have you done a speed test?
Have you reported the issue to Avatel, what did they say?
Do you know anyone near you with Avatel TV, what is their connection like?
Trevor47 wrote on Wed Mar 23, 2022 12:59pm:
Hi Pete, You certainly started a discussion here. Meantime I am sitting in front of TV watching BBC, ITV Sky on my Orbit system (smile).
I have orbit now and while the HD is a bit iffy reception is VG
PeteH wrote on Wed Mar 23, 2022 6:12pm:
I have orbit now and while the HD is a bit iffy reception is VG
Yes not 100% perfect, but most of the time its good and we do a lot of video/movie box set watching. If any problems they are quick to respond. Enjoy.
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