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Bank request for proof of professional activity from a non resident

Posted: Thu Jan 18, 2024 2:39pm
44 replies9 members subscribed
undergardener

Posts: 59

5 helpful points

Location: La Cala De Mijas

Joined: 1 May 2019

Hi

Have any non residents received a request from their bank (in my case Sabadell) for proof of "professional activity". I presume this is to do with money laundering safeguards but I have been with them for about five years and can't recall receiving this kind of request before. I am thinking of ringing to check this out but thought I would enquire on this forum first for any more background. The request came via my account on their website rather than an individual email.

"The documents accepted as proof of your professional activity are, among others: 

- recent pay slip, employment contract, recent form 037 (registration of activity), informe de vida laboral (work history report), enrolment certificates (for students), and pension, benefit or unemployment certificates, or the equivalent document in your country of tax residence. For the self-employed, VAT and personal income tax returns are accepted."

If I have to send something it will have to be pension related as I am retired but I am not clear what they mean by pension  certificate, other than a payslip.

The bank says that if it is not forthcoming within a set deadline they will shut down my account after 90 days of the original letter.

Any thoughts, comments from residents and non residents would be welcome.

Thanks

Tworowans

Posted: Thu Jan 18, 2024 5:40pm

Posts: 57

38 helpful points

Location: Álora

Joined: 23 May 2020

Posted: Thu Jan 18, 2024 5:40pm

In my experience what Sabadell make up for with their irritating account administration policy and procedures is the decent quality of their English speaking staff 

My last irritant was September ‘21 when I was asked for my Tax Office address and reference. The reason being a requirement of ‘the FATCA regulation, the Common Reporting Standard (CRS ) and the Royal Decree 1021/2015’

Imagine their surprise when I asked why it had taken them 6 years to ask me for the data and yet they were giving me a mere 60 days to provide it before blocking my account…

I recommend a telephone call. But don’t forget to complain about the quarterly fee. It’s the law.

undergardener

Posted: Thu Jan 18, 2024 5:50pm

undergardener

Original Poster

Posts: 59

5 helpful points

Location: La Cala De Mijas

Joined: 1 May 2019

Posted: Thu Jan 18, 2024 5:50pm

Tworowans wrote on Thu Jan 18, 2024 5:40pm:

In my experience what Sabadell make up for with their irritating account administration policy and procedures is the decent quality of their English speaking staff 

My last irritant was September ‘21 when I was asked for my Tax Office address and reference. The reason being a requirement of ‘the FATCA regulation, the Common Reporting Standard (CRS ) and the Royal Decree 1021/2015’...

...

Imagine their surprise when I asked why it had taken them 6 years to ask me for the data and yet they were giving me a mere 60 days to provide it before blocking my account…

I recommend a telephone call. But don’t forget to complain about the quarterly fee. It’s the law.

Thanks for this, yes ,  think a phone call is in order. I've always found their customer service reasonable so fingers crossed 🤞😊.

Holaitsdavid

Posted: Thu Jan 18, 2024 7:32pm

Holaitsdavid

Very helpful member

Posts: 1530

576 helpful points

Location: Mijas Costa

Joined: 30 Mar 2021

Posted: Thu Jan 18, 2024 7:32pm

Sound could be a tricky situation, you might need professional help.

This an interesting link. https://bravolegal.es/spanish-bank-blocked-account/

undergardener

Posted: Thu Jan 18, 2024 7:50pm

undergardener

Original Poster

Posts: 59

5 helpful points

Location: La Cala De Mijas

Joined: 1 May 2019

Posted: Thu Jan 18, 2024 7:50pm

Holaitsdavid wrote on Thu Jan 18, 2024 7:32pm:

Sound could be a tricky situation, you might need professional help.

This an interesting link. https://bravolegal.es/spanish-bank-blocked-account/

Thanks David, I'll try ringing them first and see how far I get. 

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David57

Posted: Fri Jan 19, 2024 10:28am

Posts: 16

7 helpful points

Location: Riviera del Sol

Joined: 25 Sep 2019

Posted: Fri Jan 19, 2024 10:28am

Hi 

I believe it will be to check your finances as a non resident regarding Brexit rules. Further details here :- 

undergardener

Posted: Fri Jan 19, 2024 12:57pm

undergardener

Original Poster

Posts: 59

5 helpful points

Location: La Cala De Mijas

Joined: 1 May 2019

Posted: Fri Jan 19, 2024 12:57pm

David57 wrote on Fri Jan 19, 2024 10:28am:

Hi 

I believe it will be to check your finances as a non resident regarding Brexit rules. Further details here :- 

Thanks David, I can't see a link but I have contacted Sabadell Bank now and have uploaded documents. I'll check next week if they have been accepted. Thanks to all for your prompt replies.

Holaitsdavid

Posted: Fri Jan 19, 2024 2:14pm

Holaitsdavid

Very helpful member

Posts: 1530

576 helpful points

Location: Mijas Costa

Joined: 30 Mar 2021

Posted: Fri Jan 19, 2024 2:14pm

undergardener wrote on Fri Jan 19, 2024 12:57pm:

Thanks David, I can't see a link but I have contacted Sabadell Bank now and have uploaded documents. I'll check next week if they have been accepted. Thanks to all for your prompt replies.

Good luck, hope can be sorted. 

David57

Posted: Fri Jan 19, 2024 3:43pm

Posts: 16

7 helpful points

Location: Riviera del Sol

Joined: 25 Sep 2019

Posted: Fri Jan 19, 2024 3:43pm

undergardener wrote on Fri Jan 19, 2024 12:57pm:

Thanks David, I can't see a link but I have contacted Sabadell Bank now and have uploaded documents. I'll check next week if they have been accepted. Thanks to all for your prompt replies.

Not allowing link to be posted

undergardener

Posted: Fri Jan 19, 2024 3:45pm

undergardener

Original Poster

Posts: 59

5 helpful points

Location: La Cala De Mijas

Joined: 1 May 2019

Posted: Fri Jan 19, 2024 3:45pm

David57 wrote on Fri Jan 19, 2024 3:43pm:

Not allowing link to be posted

No problem, thanks anyway. 

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