help
Can anyone help me , I paid for a camera on 29/03/2021 no camera was ever received and I have proof that it never left their courier. But here I am on 21/06/2021 and they still have my money, I paid a abogado who sent a letter of denuncier to the Junta de Andalucia, and the company ignored it .
The company claims it is waiting for their camera to be returned to them? But the camera has always been in the possession of their own courier? Many time via email they have said they would refund in full once they have their camera back. I have an email from them confirming the camera was delivered back to Madrid by their courier on april 24th 2021, But they claim it has been delivered to the wrong place and it is transit back to them now , many emails have said 7-10 days and it will be back and refund would be done. I cannot get my money back because of the lies and excuses I am thinking of the Spanish small claims court?
does anyone know of a way to obtain my 599.99euros back