Problem with agency not return my deposit
May I ask if anyone has any knowledge about
Waterfrontmalaga.com
They turned my deposit into a voucher which I refused.
They now will not return my cash deposit?
Thanks
Daith
May I ask if anyone has any knowledge about
Waterfrontmalaga.com
They turned my deposit into a voucher which I refused.
They now will not return my cash deposit?
Thanks
Daith
Posted: Sat Oct 8, 2022 5:24pm
Very helpful member
You did not give any details, but here are the rules. https://www.pineradelolmo.com/1399-2/
These people run an on line agency in Malaga.
The deposit is paid into a personal account,when you book an apartment through them.
According to the rules they had when I booked it.
They charge a fee Euro 50 if cancelled or changed.
This they did.
I cancelled within the their rules and I should have had my cash returned/refunded.
But then they stole my remaining deposit by turning it into a useless voucher,which I rejected.
Is there an official consumer ombudsman in Malaga where I can file a complaint and get my money back?
These people by their actions are internet thieves and con artists.
Any help would be appreciated.
Daithi
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