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Hi, has anyone who has a bank bank account with Unicaja (maybe all Spanish Banks) received a communication saying you can no longer access your account on-line from the UK until you have registered your mobile number with them managed to communicate with the bank and been able to do so without going into the bank?
Hello, darlojo. we have not received such s notice.
The first thing we suggest is to contact your bank [whether by text, email, or phone] to verify what the procedure is, and exactly how to use it { and/or check the possibility of a scam?]
It appears that different banks use different security methods.
Our Spanish bank ( Sabadell) does this: when one is on-line doing a transaction, they send a 'mobil number' via text; adn send via email, a chart with numerals. You then select in the chart the numerals corresponding to the mobile number they have sent you; then, you can proceed with your transaction online. the 'code ( 'mobile number' sent to you via text) is a one-time code, good only for that transaction, So it will be different each time.
But, again, we suggest contacting your bank to be sure what their procedure is. Possibly you can do this without going in to the branch.
Hope this is of some help.
MIchele
Posted: Sun Feb 16, 2020 6:06pm
MicheleK wrote on Sun Feb 16, 2020 4:21pm:
Hello, darlojo. we have not received such s notice.
The first thing we suggest is to contact your bank [whether by text, email, or phone] to verify what the procedure is, and exactly how to use it { and/or check the possibility of a scam?]
Read more...
It appears that different banks use different security methods.
Our Spanish bank ( Sabadell) does this: when one is on-line doing a transaction, they send a 'mobil number' via text; adn send via email, a chart with numerals. You then select in the chart the numerals corresponding to the mobile number they have sent you; then, you can proceed with your transaction online. the 'code ( 'mobile number' sent to you via text) is a one-time code, good only for that transaction, So it will be different each time.
But, again, we suggest contacting your bank to be sure what their procedure is. Possibly you can do this without going in to the branch.
Hope this is of some help.
MIchele
Hi, all sorted thank you. I wrote a letter to the branch in Trabuco and they have "done the necessary" to enable me to access account - but just hadn't told me 🤣
Posted: Thu Mar 12, 2020 6:40pm
Helpful member
Darlojo wrote on Mon Feb 10, 2020 11:29am:
Hi, has anyone who has a bank bank account with Unicaja (maybe all Spanish Banks) received a communication saying you can no longer access your account on-line from the UK until you have registered your mobile number with them managed to communicate with the bank and been able to do so without go...
Read more...
...ing into the bank?
I have a Spanish bank account and my wife has one with another bank. We have never been asked for a telephone number, but as we have spoken to them on occasion, they may have them. I use email mostly as my Spanish is hysterical
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lucky you I sent 2 emails to my Bank CajaSur with enquiry. no reply yet after one month. not sure when I can get back to Spain with current corona problem, As I am not Resident. Cheers Ian Almogia Part time.
Posted: Fri Mar 13, 2020 1:31pm
Helpful member
Ian4mor wrote on Fri Mar 13, 2020 12:41pm:
lucky you I sent 2 emails to my Bank CajaSur with enquiry. no reply yet after one month. not sure when I can get back to Spain with current corona problem, As I am not Resident. Cheers Ian Almogia Part time.
Hi Ian,
Try Sabadell. They were very good with me.
thank you.
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