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Computer Help

Posted: Sun Nov 1, 2020 1:52pm
6 replies100 views4 members subscribed
davemuir

Posts: 7

Location: Fuengirola

Joined: 31 Aug 2020

Does anyone know an English speaking computer expert who can help me with a problem that I have with my computer?

Ian4mor

Posted: Mon Nov 2, 2020 12:25pm

Posts: 42

10 helpful points

Location: Almogía

Joined: 18 Sep 2017

Posted: Mon Nov 2, 2020 12:25pm

Do you know any freinds in UK who can help you via Team Viewer ? just a thought . Cheers  Ian Part time Malaga.

AndyP

Posted: Tue Nov 3, 2020 9:28am

AndyP

Helpful member

Posts: 174

102 helpful points

Location: Estepona

Joined: 7 Oct 2016

Posted: Tue Nov 3, 2020 9:28am

What's the problem?

davemuir

Posted: Tue Nov 3, 2020 9:44am

davemuir

Original Poster

Posts: 7

Location: Fuengirola

Joined: 31 Aug 2020

Posted: Tue Nov 3, 2020 9:44am

AndyP wrote on Tue Nov 3, 2020 9:28am:

What's the problem?

Out;ook would not open. Then Word. Deleted all office stuff and tried to re-install Office 365 (I have a subscription). It will not install. Just goes to "Getting things ready" and stays there

AndyP

Posted: Tue Nov 3, 2020 10:01am

AndyP

Helpful member

Posts: 174

102 helpful points

Location: Estepona

Joined: 7 Oct 2016

Posted: Tue Nov 3, 2020 10:01am

When you say "deleted" did you go through the correct uninstall process rather than simply deleting? Try this link: https://support.microsoft.com/en-us/office/troubleshoot-installing-office-35ff2def-e0b2-4dac-9784-4cf212c1f6c2#:~:text=If%20you%20encountered%20a%20problem,attempting%20to%20install%20Office%20again.&text=After%20your%20uninstall%20is%20complete,the%20Office%20uninstall%20support%20tool. Scroll down to Problems while trying to install Office and follow the instructions.....hopefully that might resolve the issue.....

Good luck!

KevinBD

Posted: Wed Nov 4, 2020 11:46am

Posts: 128

23 helpful points

Location: Antequera

Joined: 5 Jan 2020

Posted: Wed Nov 4, 2020 11:46am

You have downloaded a virus. Scan it and it should find the problem. Look at your download history in Google/MSN/Yahoo.

Karen121

Posted: Wed Nov 4, 2020 1:04pm

Posts: 1

Location: La Cala De Mijas

Joined: 18 Oct 2020

Posted: Wed Nov 4, 2020 1:04pm

davemuir wrote on Sun Nov 1, 2020 1:52pm:

Does anyone know an English speaking computer expert who can help me with a problem that I have with my computer?

Stuart from the Cartridge connection La Cala just up from BP garage.

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