My name's Alex and this is my website all about Estepona in Spain. Register now for free to talk about General property discussion in Estepona and much more!
Puerto Alto Community Estepona
This message is to alert existing owners of apartments in PUERTO ALTO Estepona, which is supposed to be one of the best in the area, my aunt and uncle own an apartment in Puerto Alto, they are both mid 70's they live in England, they went to Estepona in March to help my aunt recover from Chemo and Radiotherapy, they arrived in the evening and their apartment had been flooded, the bed was covered in black mould and they had to sleep on the sofas, all the bed linen had to be disposed of and the following day they had to go and buy all new bedding, the majority of their clothes had to be thrown out as they too were covered in black mould together with many household items including furniture. They were exhausted when they departed, in July they asked friends to go and check it and they reported it had been flooded again, the community office of Puerto Alto wrote to them and advised the insurance provider had confirmed the flood came from the apartment directly above and that the insurance company Liberty of Madrid and their agente in Marbella had admitted liability. They have contacted the owner and their insurers and to date none have replied, my aunt is hoping to have surgery soon and they intended her to recover in Estepona, they have been advised the apartment must be totally cleaned and redecorated again before they leave the UK. They have no choice but to have the work addressed, pay for it and then take action against the owner of the apartment who has been very rude to them, has anyone else suffered this problem in Puerto Alto. They were told by other owners their apartments were flooded near them any advice or help would be appreciated.
