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Can anyone help me get in touch with my holiday apartment - Page 2

KAHAWA

Posted: Tue May 4, 2021 12:14pm

Posts: 18

4 helpful points

Location: Estepona

Joined: 21 Mar 2020

Posted: Tue May 4, 2021 12:14pm

KAHAWA wrote on Mon May 3, 2021 12:47pm:

Hi Marley,

What dates did you book for & what is your full name.

George

Hi Marley,

I spoke to [email protected] on the number you gave me. He says all is ok on your reservation and he sent you an email about +/- 20 days ago.

He says please reply to it.

Regards

George

Marley

Posted: Tue May 4, 2021 2:48pm

Marley

Original Poster

Posts: 16

Location: Estepona

Joined: 8 Mar 2021

Posted: Tue May 4, 2021 2:48pm

KAHAWA wrote on Tue May 4, 2021 12:14pm:

Hi Marley,

I spoke to [email protected] on the number you gave me. He says all is ok on your reservation and he sent you an email about +/- 20 days ago.

He says please reply to it.

Regards

George

Thanks George I will try getting in touch with David, I will keep you in touch,

I have tried phoning once again and it always comes back with an answering machine, George please could you try once again for me and if you get through to David please explain that I never received his e/mail and if possible could he try sending me another e/mail on: [email protected]  I have sent another e/mail to David this afternoon hopefully he gets this one, sorry for pestering you George and thanks for your help if I ever get over to Estepona we will need to catch it,s a beer i,m due you 

tangtony

Posted: Wed May 5, 2021 12:23pm

Posts: 31

2 helpful points

Joined: 26 Apr 2021

Posted: Wed May 5, 2021 12:23pm

sorry can not find anything on it i suggest you go to site you booked with they might know but a lot of hotals here are still closed 

Weepenny

Posted: Thu May 6, 2021 12:45pm

Posts: 36

11 helpful points

Location: Calahonda

Joined: 3 Jun 2019

Posted: Thu May 6, 2021 12:45pm

What are Booking.com doing to get in contact with the person that owns the apartment?

As you booked through them they have a responsibility as the agent. I would get back onto them and insist that they do more to help you. 

Let us know your outcome. Good Luck

Marley

Posted: Thu May 6, 2021 1:00pm

Marley

Original Poster

Posts: 16

Location: Estepona

Joined: 8 Mar 2021

Posted: Thu May 6, 2021 1:00pm

Weepenny wrote on Thu May 6, 2021 12:45pm:

What are Booking.com doing to get in contact with the person that owns the apartment?

As you booked through them they have a responsibility as the agent. I would get back onto them and insist that they do more to help you. 

Let us know your outcome. Good Luck

Thanks for getting in touch, I’ve already phoned booking.com 3 times in the last month but nothing back from them, will phone again today and let them know I’ve been in touch with the apartment director but nothing back from him either will let you know how I get on 

Cheers

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tangtony

Posted: Thu May 6, 2021 4:58pm

Posts: 31

2 helpful points

Joined: 26 Apr 2021

Posted: Thu May 6, 2021 4:58pm

i wish you all the best but as i said not a lot open at the moment in the way of hotals bnb  keep an eye on or about 17th may as there should be some news will let you know stay safe

Marley

Posted: Thu May 6, 2021 8:27pm

Marley

Original Poster

Posts: 16

Location: Estepona

Joined: 8 Mar 2021

Posted: Thu May 6, 2021 8:27pm

tangtony wrote on Thu May 6, 2021 4:58pm:

i wish you all the best but as i said not a lot open at the moment in the way of hotals bnb  keep an eye on or about 17th may as there should be some news will let you know stay safe

Thanks tangtony will defo. keep you in touch

Marley

Posted: Sun May 9, 2021 12:17pm

Marley

Original Poster

Posts: 16

Location: Estepona

Joined: 8 Mar 2021

Posted: Sun May 9, 2021 12:17pm

Marley wrote on Thu May 6, 2021 8:27pm:

Thanks tangtony will defo. keep you in touch

Thanks to all who have been in touch, I received an e/mail from David the landlord for my Apartment and he has assured me that if my holiday is cancelled due to the Pandemic he will allow me to re-book for later on in the year, once again thank you all,

Dave McDonald

tangtony

Posted: Mon May 10, 2021 7:04am

Posts: 31

2 helpful points

Joined: 26 Apr 2021

Posted: Mon May 10, 2021 7:04am

your welcome

Gesther

Posted: Tue Jul 6, 2021 11:32pm

Posts: 100

24 helpful points

Location: Estepona

Joined: 18 Apr 2020

Posted: Tue Jul 6, 2021 11:32pm

You really need an apartment number or agents number .  This is a whole block right across the road from me. If you like I can drop,a note in.

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