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Clave@pin

Posted: Wed Apr 6, 2022 10:52pm
7 replies125 views3 members subscribed
Elle

Posts: 118

16 helpful points

Location: Casares

Joined: 23 Aug 2021

Hello dear friends!  I hope someone will be able to help.  I am going round in circles trying to get my clave@pin number.  This is a number that allows you to log in so you can make GP appointments online, access your prescriptions etc.  I tried to do it online and they said my "letter of introduction" would be sent to my "fiscal address."  I didn't receive it after waiting six weeks but now I wonder what  "fiscal address" is?  

I then tried online and jumped through all the hoops.  I even had a Spanish neighbour to help me with a Zoom interview, all new terminology to me!  However the medical app prevents me from logging in further saying I need to go to Málaga and have a prior appointment!  

I gave up?  Anyone know how to get this darned thing sorted?  It's driving me nuts, ha ha!

Thanks in advance,

Elle

Holaitsdavid

Posted: Thu Apr 7, 2022 3:29am

Holaitsdavid

Very helpful member

Posts: 1478

556 helpful points

Location: Mijas Costa

Joined: 30 Mar 2021

Posted: Thu Apr 7, 2022 3:29am

Sorry the hear about that Elle, it all seems to be connected to the Tax Agency and having a DNI number, sounds like a nightmare, hope you get sorted. 

https://sede.agenciatributaria.gob.es/Sede/en_gb/ayuda/consultas-informaticas/firma-digital-sistema-clave-pin-tecnica/informacion-general-sobre-sistema-identificacion-pin.html

clifton1971

Posted: Thu Apr 7, 2022 8:03am

clifton1971

Helpful member

Posts: 372

144 helpful points

Location: Estepona

Joined: 11 Oct 2019

Posted: Thu Apr 7, 2022 8:03am

Elle wrote on Wed Apr 6, 2022 10:52pm:

Hello dear friends!  I hope someone will be able to help.  I am going round in circles trying to get my clave@pin number.  This is a number that allows you to log in so you can make GP appointments online, access your prescriptions etc.  I tried to do it online and they said m...

...y "letter of introduction" would be sent to my "fiscal address."  I didn't receive it after waiting six weeks but now I wonder what  "fiscal address" is?  

I then tried online and jumped through all the hoops.  I even had a Spanish neighbour to help me with a Zoom interview, all new terminology to me!  However the medical app prevents me from logging in further saying I need to go to Málaga and have a prior appointment!  

I gave up?  Anyone know how to get this darned thing sorted?  It's driving me nuts, ha ha!

Thanks in advance,

Elle

Hi Ellie

I got my Gestor to organise my Digital Certificate and she used her email address. These cerificates expire after 3 or 5 years I bdelieve. My renewal went to their offices. I got her to send me an email and installed my certificate on my computer. Now everything is working again

Hope this helps

Nigel

Elle

Posted: Thu Apr 7, 2022 8:24am

Elle

Original Poster

Posts: 118

16 helpful points

Location: Casares

Joined: 23 Aug 2021

Posted: Thu Apr 7, 2022 8:24am

Holaitsdavid wrote on Thu Apr 7, 2022 3:29am:

Sorry the hear about that Elle, it all seems to be connected to the Tax Agency and having a DNI number, sounds like a nightmare, hope you get sorted. 

https://sede.agenciatributaria.gob.es/Sede/en_gb/ayuda/consultas-informaticas/fi...

Hi David  This is the link I used thank you for your prompt reply.  I used that form but it won't let me go further.  I've just read another comment below about using  a Gestor.  Kind regs, Elle

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Elle

Posted: Thu Apr 7, 2022 8:28am

Elle

Original Poster

Posts: 118

16 helpful points

Location: Casares

Joined: 23 Aug 2021

Posted: Thu Apr 7, 2022 8:28am

clifton1971 wrote on Thu Apr 7, 2022 8:03am:

Hi Ellie

I got my Gestor to organise my Digital Certificate and she used her email address. These cerificates expire after 3 or 5 years I bdelieve. My renewal went to their offices. I got her to send me an email and installed my certificate on my computer. Now everything is working again

Hope this helps

Nigel

Hi Clifton  This may be the way to go!  A Gestor might take the headache out of everything.  May I ask if you could pass on her details and was it costly to organise?

I'll keep everyone posted.  

Thanks all for timely responses!  Elle

clifton1971

Posted: Thu Apr 7, 2022 8:36am

clifton1971

Helpful member

Posts: 372

144 helpful points

Location: Estepona

Joined: 11 Oct 2019

Posted: Thu Apr 7, 2022 8:36am

Elle wrote on Thu Apr 7, 2022 8:28am:

Hi Clifton  This may be the way to go!  A Gestor might take the headache out of everything.  May I ask if you could pass on her details and was it costly to organise?

I'll keep everyone posted.  

Thanks all for timely responses!  Elle

Hi Ellie

It was Gabby)Gabriela)  Cracium at Rios Espinosa in Sabinillas. She does my yearly Tax

Nigel

Elle

Posted: Thu Apr 7, 2022 9:10am

Elle

Original Poster

Posts: 118

16 helpful points

Location: Casares

Joined: 23 Aug 2021

Posted: Thu Apr 7, 2022 9:10am

clifton1971 wrote on Thu Apr 7, 2022 8:36am:

Hi Ellie

It was Gabby)Gabriela)  Cracium at Rios Espinosa in Sabinillas. She does my yearly Tax

Nigel

Thanks very much Nigel.  I'll give her a try next week!  All the best, Elle.

Elle

Posted: Thu Apr 7, 2022 9:10am

Elle

Original Poster

Posts: 118

16 helpful points

Location: Casares

Joined: 23 Aug 2021

Posted: Thu Apr 7, 2022 9:10am

clifton1971 wrote on Thu Apr 7, 2022 8:36am:

Hi Ellie

It was Gabby)Gabriela)  Cracium at Rios Espinosa in Sabinillas. She does my yearly Tax

Nigel

Thanks very much Nigel.  I'll give her a try next week!  All the best, Elle.

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