Jane21 wrote on Mon Oct 25, 2021 3:15pm:
Sorry I didn’t make it clear that we use our laptops without a VPN Aor fire stick just with the available wifi in the block . So we wonder whether a Smart TV instead of our older TV would be the answer ?
thanks Jane
The smart TV could well have the very same problem as your Firestick, have you done a speed check? (I'm getting over 150 meg a long way from router) https://www.speedtest.net/ Place the laptop or your phone near the TV/Firestick and check with a speed test.