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Spanish driving licence not received and agent who arranged it not responding to emails

Posted: Tue Jun 8, 2021 7:05pm
3 replies84 views3 members subscribed
HP63

Posts: 52

6 helpful points

Location: Antequera

Joined: 6 Sep 2019

Last year I paid a British agent who arranges residencia, transfer to Spanish licence plates, driving licence transfer etc, to convert my UK drivers licence to a Spanish one. He stated the licence would arrive to my Coin P.O box

At that time I was residing in Malaga province, but shortly after I moved back to my house in Cordoba, and was very soon unable to leave the house,  to check the P.O. box,  as my Mother's dementia markedly worsened, and she developed bilateral lower limb paralysis. Subsequently, travel restrictions kicked in as well. When they lifted, and my Mother went to live in a residencia, I found no licence had arrived in the P.O. box, and the agent is deflecting my requests for information about what happened,  when or if a new licence would arrive, and ignoring my wassapps and emails. He was pre paid for the work.

Obviously I have to go to the police myself now, to sort this out. 

Are driving licences arranged from the  traffico office in Malaga, or locally, i.e. Coin? I have my medical exam papers, and a certificate of permission to drive from last year, but am duly concerned about the 30.6 cut off date for the U.K to Spanish conversion of the licence.

I am still resident in Cordoba.

Any advice would be much appreciated,  thank you.

Cazmac22

Posted: Wed Jun 9, 2021 8:28am

Cazmac22

Helpful member

Posts: 229

69 helpful points

Location: Nerja

Joined: 11 May 2019

Posted: Wed Jun 9, 2021 8:28am

If you have a Spanish mobile you can call them and there should be an option for an English speaker. I left my number and they called me and arranged an appointment. Be aware that they will only let you into the building 10 minutes before the appointment time and you will then have to take a ticket and wait your turn. I had to wait two hours after my appointment, but hopefully they won’t be as busy now. Good luck

HP63

Posted: Wed Jun 9, 2021 9:48am

HP63

Original Poster

Posts: 52

6 helpful points

Location: Antequera

Joined: 6 Sep 2019

Posted: Wed Jun 9, 2021 9:48am

Cazmac22 wrote on Wed Jun 9, 2021 8:28am:

If you have a Spanish mobile you can call them and there should be an option for an English speaker. I left my number and they called me and arranged an appointment. Be aware that they will only let you into the building 10 minutes before the appointment time and you will then have to take a tick...

...et and wait your turn. I had to wait two hours after my appointment, but hopefully they won’t be as busy now. Good luck

Thank you Cazmac. Would you mind posting the phone number and address. I do not know where to attend.Is it Traffico in Malaga?

tangtony

Posted: Wed Jul 14, 2021 2:10pm

Posts: 31

2 helpful points

Joined: 26 Apr 2021

Posted: Wed Jul 14, 2021 2:10pm

been extended ti 30/10

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